Shipping policy

📦 SHIPPING POLICY – My Store

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Orders placed after 5:00 PM will be processed the next business day.

You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Rates & Delivery Estimates

🌍 Domestic Shipping

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days

🌐 International Shipping

  • Delivery time: 7–21 business days depending on location
  • Shipping charges will be calculated at checkout

⚠️ Note: Delivery delays can occasionally occur due to customs or courier issues.

3. Shipping Costs

Shipping costs are calculated based on:

  • Your location
  • Weight of your order
  • Selected shipping method

🚚 Free Shipping Offer:
We offer free shipping on orders over $100.

4. Shipment Confirmation & Order Tracking

Once your order ships, you will receive a tracking number via email.

You can track your order using the provided link at any time.

5. Customs, Duties, and Taxes

My Store is not responsible for any customs duties, taxes, or import fees applied to your order.

All additional charges are the responsibility of the customer.

6. Delays & Service Interruptions

Delivery times are estimates and may be affected by:

  • Weather conditions
  • Customs delays
  • High order volumes
  • Courier disruptions

We are not responsible for delays caused by shipping carriers.

7. Lost, Stolen, or Damaged Packages

If your order is:

  • Lost
  • Damaged
  • Stolen

Please contact us within 3 days of delivery.

We will investigate and offer a replacement or refund where applicable.

8. Incorrect Shipping Address

Please ensure your shipping details are correct.

We are not responsible for orders delivered to incorrect addresses provided by the customer.